Empowering Connections, Elevating Experiences

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18+ Years

Experience
Over 18 years of experience serving the GCC, we provide a comprehensive range of BPO and CX solutions.

Expertise

Unparalleled
Expertise in serving clients across a wide range of diverse sectors in the region.

Pioneers

Achievements
First BPO in the region to achieve: ISO 9001:2015 certification PCI DSS v3.2.1 certification

What We Do?

Invita is a leading BPO provider in the Middle East, offering comprehensive CX and customer service solutions. We specialize in call center outsourcing, digital transformation, and advanced technological integrations like chatbots and voice biometrics. Our secure, efficient, and scalable solutions are tailored to meet the unique needs of our clients.. Focus on your business, let us handle the rest.

Full CX Contact Center Services

Digital CX Solutions

Data-Driven Strategic Consultancy

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About Invita

At Invita, we are a leading Business Process Outsourcing (BPO) provider in the Middle East, dedicated to delivering exceptional customer service solutions and superior digital transformation.    We have established ourselves as a trusted partner for businesses seeking to enhance their customer interactions and operational efficiency.

Our comprehensive services include inbound and outbound call center outsourcing, and advanced technological integrations such as chatbots, sentiment analysis, and voice biometrics. Join us at Invita and experience the future of customer service, where innovation meets excellence.

Industries We Serve

At Invita, we proudly partner with a diverse range of industries, delivering tailored customer contact and full CX solutions that drive excellence and innovation. Whether in government, finance, telecommunications, logistics, or hospitality, our expertise empowers businesses to enhance their customer experience, streamline operations, and achieve measurable results. Explore the industries we serve, and discover how Invita’s comprehensive solutions can elevate your business to new heights.

Financial Services

Health Care

Hospitality

Education Services

Transport & Logistics

Travel and Aviation

Ministries

Insurance

Telecom

Automotive

F&B Service

Property Development

We are driven by Passion in all we do. A full CX Solution Provider

Recognitions and Achievements

We are proud to have received numerous awards and accolades for our exceptional service.

Latest News

Invita’s CE receives the “Innovative Business Leadeership Award”

We are thrilled to announce that our visionary CE, Rahul Bhalla, has been honored with the Innovative Business Leadership Award

Invita Bahrain Receives Award for Best Customer Experience in Call Center and Digital Transformation

Invita Company B.S.C.(C), a leading provider of customer service solutions, is thrilled to announce that it has been awarded the

Trusted Partners

We have forged robust alliances with leading companies to deliver the most advanced and timely solutions to our customers, ensuring their needs are met with precision and innovation.

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