Empowering Connections, Elevating Experiences
Since its inception in 2005, Invita has evolved from a leading multilingual contact center into a comprehensive CX solutions provider. Our journey has been marked by continuous innovation and strategic growth, expanding our service offerings to include a wide array of digital services. Today, we deliver cutting-edge solutions such as AI chatbots, RPA, voice biometrics, and more, ensuring we meet the diverse and dynamic needs of our clients. This evolution has positioned Invita at the forefront of the industry, dedicated to enhancing customer experiences and driving business success for our clients.
Launch
Invita became an Independent Company.
1st Tender
Won the 1st tender and got the 1st Bank Onboard
Invita Kuwait
Launch of Invita Kuwait in collaboration with Kuwait Investment Authority
Training Centre
Launch of Invita Training Centre
Claims Management
Launch of Invita's Claims Management Company
Chatbot
Launch of Invita's Chatbot
Commercial launch
Commercial launch of Banking Chatbots
Document Management & RPA
Introduced document management & storage services, and RPA
1st RPA project
Launch of 1st RPA project and introduced voice biometrics service
Formed JV
Formed JV with Credimax and 973Labs (FinTech services)
Nasmaakum
Launch of Nasmaakum ApplicationWe are proud to have received numerous awards and accolades for our exceptional service.
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