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Digital Solutions

Cutting-Edge Digital Solutions

At Invita, we pride ourselves on delivering cutting-edge digital solutions that revolutionize the way businesses interact with their customers. Our suite of innovative technologies is designed to streamline operations, enhance customer experiences, and drive efficiency across all touchpoints. Whether through AI-powered chatbots, advanced voice biometrics, or robust workflow solutions, Invita ensures that your business stays ahead in a rapidly evolving digital landscape. Embrace the future with our comprehensive digital solutions and transform your customer engagement and operational excellence.

AI Chabot

  • Cost Efficiency & reduces the need for large customer support teams.
  • Provides round-the-clock customer support 24/7.
  • Handles multiple interactions simultaneously with instant replies.
  • Delivers consistent, high-quality service.
  • Easily scales to handle increased interaction volumes.

WhatsApp for Business

  • Allows direct and instant communication with customers.
  • Utilizes a widely adopted platform to reach more customers.
  • Enhances customer engagement with personalized interactions.
  • Supports sending multimedia messages for richer communication.
  • Enables automated responses to handle common queries efficiently.

Social Media Management

  • Enhances your online presence and visibility.
  • Fosters stronger relationships with your audience.
  • Allows precise targeting of specific demographics.
  • Provides analytics to measure campaign effectiveness.
  • Offers a cost-efficient way to reach a large audience.

Sentiment Analysis

  • Understands customer emotions and opinions.
  • Tailors responses to enhance customer satisfaction.
  • Monitors and protects your brand image.
  • Identifies emerging trends and customer preferences.
  • Informs strategic decisions with real-time data.

RPA (Robotic Process Automation)

  • Automates repetitive tasks, speeding up processes.
  • Reduces labor costs by minimizing manual work.
  • Eliminates human errors in routine tasks.
  • Easily adjusts to handle growing workloads.
  • Ensures adherence to regulatory standards through precise execution.

ID & Face Verification

  • Provides robust protection against identity fraud.
  • Simplifies the verification process for users.
  • Offers high accuracy in identifying individuals.
  • Helps meet regulatory and compliance requirements.
  • Easily integrates with existing systems and platforms.

Document Management

Efficiently organize, store, and retrieve digital documents.
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  • Provides a secure method of identity verification.
  • Allows easy and quick authentication without passwords.
  • Reduces the risk of identity theft and fraud.
  • Offers highly accurate and reliable identification.
  • Easily integrates with existing systems and platforms.

Voice Biometrics

Secure and seamless customer identification through voice recognition.

Virtual Presence

Engage customers with virtual agents and assistants.
  • Ensures round-the-clock customer support.
  • Connects with customers from anywhere in the world.
  • Reduces the need for physical offices and staff.
  • Offers interactive and engaging customer experiences.
  • Easily scales to meet growing business demands.
  • Streamlines processes to save time and resources.
  • Ensures standardized procedures across the organization.
  • Enhances productivity by automating repetitive tasks.
  • Offers clear visibility into process status and performance
  • Easily adjusts to changing business needs and requirements.

Workflow Solutions

Secure and seamless customer identification through voice recognition.

Nasmaakum Application

A revolutionary sign language app for deaf and mute sign language communication

Nasmaakum Sign Language App

  • Convenience: Deaf customers can use the application across all mobile devices, providing them with flexibility and convenience in accessing Nasmaakum services.
  • Availability: Provides interpretation services 24/7, ensuring availability even during non-office hours or in locations where trained employees may not be accessible.
  • Personal Interaction: Certified interpreters provide a more personalized and empathetic experience with deaf customers through live three-way communication between the deaf customer, the sign language interpreter, and the company.
  • Scheduled or On-Demand: Request interpreters instantly or by appointment.

Your digital presence is about to take off

Schedule a free consultation with our team and let’s make things happen!
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Invita is a leading BPO provider in the Middle East, offering comprehensive Full CX solutions. With a focus on call center outsourcing, digital transformation, we deliver secure, efficient, and scalable solutions tailored to our clients’ needs.

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Address:

  • Suite 114, Building 128, Road 383, Block 316 Manama, Kingdom of Bahrain
  • Info@invitabpo.com
  • +973 1750600
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