Home - Invita | Full CX Solution

Empowering Connections, Elevating Experiences

Transforming Customer
Service Excellence

Your Trusted BPO Partner in the Gulf Region. At Invita, we revolutionize customer service with our advanced BPO solutions. Discover how our innovative technologies and dedicated team can enhance your business operations.

Revolutionize Your Business
with Invita's Digital Solutions

We offer state-of-the-art digital solutions including chatbots, sentiment analysis, and voice biometrics. Enhance your customer engagement and operational efficiency with our innovative technology.

Your Voice, Your Password

Unlock seamless security and convenience with our state-of-the-art voice biometrics. Enhance your customer experience with Invita’s innovative solutions.

18+ Years

Experience

Over 18 years of experience serving the GCC, we provide a comprehensive range of BPO and CX solutions.

Expertise

Unparalleled

Expertise in serving clients across a wide range of diverse sectors in the region.

Pioneers

Achievements

First BPO in the region to achieve: ISO 9001:2015 certification PCI DSS v3.2.1 certification

What We Do?

Invita is a leading BPO provider in the Gulf region, offering comprehensive CX and customer service solutions. We specialize in call center outsourcing, digital transformation, and advanced technological integrations like chatbots and voice biometrics. Our secure, efficient, and scalable solutions are tailored to meet the unique needs of our clients. Focus on your business, let us handle the rest.

Full CX Contact Center Services

Digital CX Solutions

Data-Driven Strategic Consultancy

Contact Center Staff

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About Invita

At Invita, we are a leading Business Process Outsourcing (BPO) provider in the Middle East, dedicated to delivering exceptional customer service solutions and superior digital transformation. We have established ourselves as a trusted partner for businesses seeking to enhance their customer interactions and operational efficiency.

Our comprehensive services include inbound and outbound call center outsourcing, and advanced technological integrations such as chatbots, sentiment analysis, and voice biometrics. Join us at Invita and experience the future of customer service, where innovation meets excellence.

Industries We Serve

At Invita, we proudly partner with a diverse range of industries, delivering tailored customer contact and full CX solutions that drive excellence and innovation. Whether in government, finance, telecommunications, logistics, or hospitality, our expertise empowers businesses to enhance their customer experience, streamline operations, and achieve measurable results. Explore the industries we serve, and discover how Invita’s comprehensive solutions can elevate your business to new heights.

Financial Services

Health Care

Hospitality

Education Services

Transport & Logistics

Travel and Aviation

Ministries

Insurance

Telecom

Automotive

F&B Service

Property Development

We are driven by Passion in all we do. A full CX Solution Provider

Recognitions and Achievements

We are proud to have received numerous awards and accolades for our exceptional service.

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We extend our sincere gratitude to Invita for their exceptional call center services since 2007. Their professionalism, efficiency, and dedication have greatly enhanced our customer service, improving client satisfaction and streamlining operations. Invita's expertise, coupled with their well-trained agents, ensures every interaction is handled with care and precision. We highly recommend Invita for their professionalism, flexibility, and attention to detail, and we look forward to continuing our successful partnership. Dated 14.12.2023

Invita is a valuable partner to BBK, playing a key role in contributing to the bank’s service excellence and supporting its digital banking strategy.

Working with Invita has been an outstanding experience. Their contact center services, and digital solutions have played a pivotal role in enhancing our customer support capabilities. The professionalism and dedication of their team have made a significant positive impact on our operations, and we continue to benefit from their innovative approach and commitment to excellence. Invita is not just a service provider, but a trusted partner in our journey towards success.”

Invita has been an invaluable partner to Bahrain Air, providing exceptional service and advanced call center technology from the very start. Initially operating from their premises, we later integrated their technology and reporting into our own headquarters as our business grew. Their professionalism, support, and dedication have consistently exceeded expectations. We highly recommend Invita for all BPO and digital solutions. Dated: 30.11.2009

Latest News

Invita participated in the twentieth edition of the Career Fair

December 12, 2023
5:41 am

Invita participated in the twentieth edition of the Career Fair, which was organized by the University of Bahrain in Sakhir

The K Hotel Leads the Way as the First Hotel to Partner with Nasmaakum.

December 7, 2023
7:57 pm

The K Hotel and Nasmaakum, an innovative sign language mobile application developed by invita. This collaboration is set to transform

bni sings a memorandum of understanding (MoU) with “Nasmaakum”

November 28, 2023
5:45 am

Bahrain National Insurance Company B.S.C. (c) (bni), Bahrain’s leading local #insurance company, announce the signing of a memorandum of understanding

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Trusted Partners

We have forged robust alliances with leading companies to deliver the most advanced and timely solutions to our customers, ensuring their needs are met with precision and innovation.

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Transforming Customer
Service Excellence

Revolutionize Your Business
with Invita's Digital Solutions